COVID-19 update

Dear Patients,

We hope you are well in these difficult times.

Due to the current situation with COVID-19 and in accordance with instruction from the Chief Dental Officer for Scotland, we have currently ceased face-to-face dentistry. This includes emergency treatment. Obviously this is far from ideal but in these unprecedented times we have to work in the best interests of all our patients and colleagues.

We hope to be back taking care of you as soon as we are allowed. However we have currently been given no timescale of when that might be.

In the meantime we are still available to offer advice, suitable medication and onward referral to Specialist Care Hubs for emergency treatment. It should be noted that the criteria for referral is very stringent and checked by external clinicians.

To help we’ve compiled a few tips in self managing some common dental problems.

COVID 19 Advice

If you need to talk to us give us a call on 0141 554 0828. Phones are manned during the day and voicemail checked regularly. If it is outwith normal hours please phone NHS24 on 111. You must tell us your current COVID-19 status so that we can properly direct you.

 

Thanks,

All the staff at Whitehill Dental Care.

(Last updated 23 April 2020)

logo-image2Welcome to Whitehill Dental Care – Our aim is to keep you smiling! 

We offer a full range of NHS general dental services for you and your family and aim to achieve the highest standards possible.


Among the services we can provide are:

• Routine check-ups
• Hygiene and preventative advice from our hygienist
• Routine fillings, root treatments etc.
• Crowns, bridges and veneers
• Dentures
• For those 5 years and under we provide Child Smile clinics.

Giving you regular dental advice to help you take care of your teeth and gums should reduce the need for dental treatment. The practice also provides a range of private and cosmetic treatments such as tooth whitening.

New patients are always welcome and all patients, adults and children are taken on as NHS patients.


nhs_scotlandWe can provide private treatment if the patient requests it or if the treatment required is not available under the NHS. If you wish to register, please contact us on 0141 554 0828 and we will make an appointment for a new patient dental check.

New patients will be asked to provide the reception staff with personal and contact details and you will be given the first available appointment with one of the dentists in the practice for a dental check-up.

If you made your appointment in person then you should have been given a new patient pack which explains a bit about the practice and includes a medical history which we need you to complete.

To make an appointment you can call in to the practice in person, call us on 0141 554 0828 or email us at info@whitehilldentalcare.co.uk


Please note: If you are unable to keep an appointment, please give us at least 24 hours’ notice and if you miss an appointment without providing notice, a charge will be made. (£10 per 15mins)

At the end of a course of treatment, patients are encouraged to make their next routine check-up appointment before they leave the practice. If you don’t do this we will contact you to remind you when your routine examination is due.

Please inform staff if any of your details have changed from your last visit. We need address, telephone, mobile and email details to be kept up to date as we use a variety of contact methods to stay in touch with you. We routinely send out SMS text reminders approximately 48 hours before your appointment.